The FastField app is what you and your users will use to complete and submit forms. The app works on both Android and iOS (Apple) devices.
To install the application, please reference the FastField Installation Guide.
Once you've installed the FastField app, tap the app icon, and log in using the credentials provided by your administrator.
Once you are logged into the application, you will be presented with a menu of options.
The menu consists of the following items:
|Forms||This folder contains all the forms that you have access to. These forms can be started as many times as you'd like.|
|Inbox||This folder contains forms that have been dispatched to you specifically from an Administrator. These forms will often contain instructions and have specific work order information attached.|
|In-Progress||This folder contains forms that you have started but has not yet submitted.|
|Sync||This folder contains forms that you have submitted but is pending submission because you do not have valid network connectivity or are in Offline mode. Once you log on to Online Mode, all of the forms in the sync folder will automatically be submitted. To exit out of Offline mode, log in to the app, and uncheck the Work Offline switch.|
|Submitted||This folder contains all forms that you have successfully submitted.|
Customize the App Menu
You can customize the menu options as the account administrator. Go to the FastField Portal and click on your account info in the bottom left corner.
Next, click on the "Mobile Apps" tab in the Company settings menu. Here you will be able to toggle on and off features that will be visible in the app menu. Additionally, you can add a custom menu item by clicking on the "Add Custom Menu" button.
You can add a URL link or a shortcut to a form in the main application menu.
Open a Form for Editing
To start a new form, tap the Forms folder on the left menu. The list of forms you have access to will appear. Tap the form name you wish to open for editing. You will be asked to confirm you wish to start the form. Tap the “Yes” button to continue. This will open the form for editing.
Completing a Form
Filling out a form is quite simple. Scroll down the form and answer each question. The following screenshot illustrates a sample form.
Navigating a Multiple-Page Form
Forms can contain one to many pages. When you open a form that contains multiple pages, “Next” and “Prev” buttons (or Arrows on Android) will appear at the button of the application (as shown below). Tap these buttons to advance to the next or move back to the previous page.
Page Section Navigation
You can navigate throughout a form by jumping directly to an individual section. To do this, tap the Page Index button on the lower left of the screen (as shown below). This will open a list of sections in the form.
To jump to a particular section, tap the section name in the list.
Forms may contain mandatory fields that require valid input data. Before submitting a form, your form is validated to ensure that your submitting data is valid. To view a list of validation errors, tap the 2nd button on the bottom left of the screen (as shown below). This will display a list of questions that have failed validation tests. Tapping on an individual question will auto-navigate to the question on the form.
Submitting a Completed Form
Once you have completed the form, you can submit it by tapping the “Submit” button at the screen's top right. On Android devices, this may be a button with a checkmark on it. Tap the “OK” button to confirm your submission.
Note: Once a form is submitted, it cannot be edited on your mobile device.
Saving an In-Progress Form
Forms are automatically saved when you exit the form. To edit a form that was previously saved, tap the form from the In-Progress form list.
Deleting an In-Progress Form
To delete a form that you have started, complete the following steps:
Swipe across the form name in the list. A delete button will appear. Tap the “Delete” button and click “Ok” to confirm.
Press and hold the form name in the list to delete a form within the Android application. After a long press, you will be asked to confirm the deletion.
Changing Your Password
To change your password, tap the “Forgot Password” link on the login screen of the FastField application.
This will direct you to a change password screen. Enter your email to start the reset process.
The login screen offers an option to "Work Offline." The first time you log in to the application, you must leave this option unchecked since you must be verified and authenticated by the FastField server.
Note: You cannot work offline the first time you log in to the FastField app.
The FastField application allows you to complete forms even without an Internet connection. It accomplishes this by caching or downloading form templates to your device and doesn't rely upon a continuous connection to the Internet. There are two modes available for offline usage:
Standard Offline Mode - By default, the application monitors to see if you have a valid Internet connection. If you do, forms will automatically sync when submitted, and form updates will be downloaded from the server. If you travel outside of a connection zone, the app will not make any network calls and use the cached forms on your device. Any data collected is stored locally on the device.
Forced Offline Mode - You can force the app to work offline by checking the "Work Offline" option on the Login screen. The "Work Offline" feature is intended for users who don't want the app to sync or pull form updates from the server. This is best used in those scenarios where a user may be in poor coverage zones or has a weak or intermittent Internet connection. This helps avoid timely server calls or errors due to spotty coverage or slow network connections. To exit out of this mode, log into the app and uncheck the Work Offline switch.