With the FastField mobile app, users can quickly and easily capture data on-the-go using their mobile devices, including smartphones and tablets. Once the data is collected, it can be instantly submitted and synchronized with a secure cloud-based database, where it can be viewed and analyzed in real time.
The app is available on both Android and iOS devices. In addition to the mobile app, we also provide a web app that can be accessed from any web browser.
How to Install the Mobile App
- Install the FastField iOS app from the App Store.
- Install the FastField Android app from the Google Play Store.
How to Log Into the Mobile App
Once you've installed the FastField app on your device:
- Open the app.
- Log in using your user email and password.
- If you've forgotten your password, select Forgot Password on the Login page. Learn more about how to reset your password.
- If you're still having trouble logging into the app, view our troubleshooting tips for common login issues.
IOS Android
Getting to Know the Mobile App Menu
Once you're logged into the app, you'll see a menu of options:
The menu consists of the following items:
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Menu Folder
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Description
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Form Libraries
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This folder contains all the libraries you have been assigned to.
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Forms
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This folder contains all the forms that you have access to. These forms can be started as many times as you'd like.
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Inbox
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This folder contains tasks that have been specially assigned to you or your group by an Admin or Dispatcher.
These forms will often contain instructions and have specific work order information attached.
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In Progress
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This folder contains forms that you have started but have not yet submitted. You can access in-progress forms here to complete at a later time.
Note: In-progress forms can only be accessed using the same app you started the form on, and only by you. Also, in-progress forms won't sync across different apps or users.
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Sync
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This folder is a temporary storage location for forms that have been submitted and are waiting to be synchronized with the FastField server.
Once the mobile device has an internet connection, forms in the Sync folder are automatically synchronized with the FastField server, allowing them to be processed and accessed by other users within the Portal.
To exit out of Offline mode, log into the app and uncheck the Work Offline switch.
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Submitted
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This folder contains all forms that you have successfully submitted.
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Customize the App Menu
If you are an admin, you have the ability to customize the menu options of the app. To do so:
- Log into the Portal.
- Go to Account > Company Settings from the left navigation menu.
Next, click on the "Mobile Apps" tab in the Company settings menu. Here you will be able to toggle on and off features that will be visible in the app menu. Additionally, you can add a custom menu item by clicking on the "Add Custom Menu" button.
You can add a URL link or a shortcut to a form in the main application menu.
How to Start a Form
To open a form to fill out in the mobile app:
- Select the Forms folder from the main menu.
- Select the form you wish to fill out.
- Select Start Form.
Navigating a Form
- Scrolling: While completing a form in the mobile app, you'll be able to scroll up and down on each page.
Navigating a Multiple-Page Form
If the form contains multiple pages, use the Prev and Next buttons to advance to the next page or go back to the previous page.
Page Section Navigation
Use the Index button on the bottom menu bar to jump directly to an individual section or page within the form. Just tap the Index button and select the specific section you'd like to go to.
To jump to a particular section, tap the section name in the list.
Form Validation
Forms may contain mandatory fields that require specific and valid input data. Before submitting a form, you can double-check that everything's good to go by using our form validation feature. This will let you know if there are any fields that you need to go back and fix before submitting.
To do this:
- Select Menu from the bottom menu bar of your form in the mobile app.
- Select Validate Form.
If any validation issues were detected, they'll appear on your screen Validation Errors. Then, just tap on an error to go directly to it in the form and make any necessary corrections.
How to Submit a Completed Form
- After you've finished filling out the form, you can submit it by tapping Submit from the bottom menu bar.
- Note: For Android devices, this button may be represented by a checkmark icon.
- Tap OK to confirm your submission.
- Note: Once a form is submitted, it cannot be edited on your mobile device.
Note: Once a form is submitted, it cannot be edited on your mobile device.
How to Save an In-Progress Form
Don't worry about losing your progress! If you close out of a form before submitting it, it's automatically saved to your In Progress folder in the app.
To continue or make changes to a form you started previously, just go to the In Progress section from the main menu of the app and select your form to continue where you left off.
How to Delete an In-Progress Form
To delete a form that you have started (but not submitted):
For iOS:
- Go to the In Progress section from the main menu of the app.
- Swipe across the form name in the list. A Delete button will appear.
- Tap Delete and then tap Ok to confirm.
For Android:
- Go to the In Progress section from the main menu of the app.
- Press and hold the name of the form that you want to delete.
- After a long press, you will be asked to confirm the deletion.
IOS
Swipe across the form name in the list. A delete button will appear. Tap the “Delete” button and click “Ok” to confirm.
Android
Press and hold the form name in the list to delete a form within the Android application. After a long press, you will be asked to confirm the deletion.
Changing Your Password
To change your password, tap the “Forgot Password” link on the login screen of the FastField application.
This will direct you to a change password screen. Enter your email to start the reset process.
Working Offline
No internet? No problem. Our mobile app offers offline mode, which lets you complete forms without an internet connection. Just fill out your form and push submit while offline. When you're back online, your form will auto-sync to complete the submission.
There are two modes available for offline usage:
- Standard Offline Mode - This mode automatically checks for a valid internet connection. If you have a connection, your forms will sync and updates will be downloaded from the server. If you don't have a connection, your forms will be cached on your device, and any data you collect will be stored locally.
- Forced Offline Mode - If you're in an area with poor coverage or weak, intermittent internet, you can select the Work Offline option on the login screen. This will stop the app from syncing or downloading updates from the server. To exit this mode, simply log back into the app and unselect the Work Offline switch.