Two Factor Authentication is a feature that gives increased security login controls and access to users on your account. Admins can enable this feature on the account, which then allows all users to individually setup two factor authentication, if desired.
A user can setup one or all 2FA verification methods, supported methods below. If more than one is configured at a time, then when prompted, only 1 verification is required.
For Example: If a user has both Google Authenticator and SMS setup, when logging in they can choose to either use Google Authenticator or SMS. Only 1 is required, not both.
Please note: Users that are configured to use the API, including Zapier, shouldn't setup two-factor authentication at this time as you will not be able to authenticate through the API or Zapier integrations
Supported Verification Methods:
- Google Authenticator app
- SMS (Text Message, message and data rates may apply)
- Backup Codes
Google Authenticator is an app made by Google that, upon successful login, will generate a 6 - 8 digit password that need to be entered into the FastField app or Admin Portal.
SMS allows a user to setup their mobile phone as a way to verify. Upon a successful username and password login, the user will be texted a 6 digit random code that will need to be entered into the FastField mobile app or Admin Portal. Once the code is entered and verified, the user will be logged in.
Backup Codes will allow a user to enter a one-time random code that is generated upon setup. Once generated, the user will need to securely store these codes. It is recommend that backup codes are not used as a primary two factor authentication method. It should be used as a backup.
1. Configure Your Account For Two Factor Authentication (2FA):
Only a user with Admin privileges will be able to turn on Two Factor Authentication for their account. Once it is turned on, any user on the account will be able to set it up by logging into the app or logging into the Admin Portal
1. Login to the Admin Portal
2. Go to the Account Tab
3. Go to the Security Section
4. Click "
5. Save your account settings
2. Configure your user for Two Factor Authentication:
Admin Portal:
1. Login to the Admin Portal
2. Click on the User Profile Picture Icon in the top right corner
3. Click Manage
4. On the Manage screen you can setup your desired 2FA methods.
5. Follow the setups to complete the process