FastField provides users with a comprehensive billing system, allowing you to track and manage your account usage efficiently. If you're looking to delve into specific billing details for your account, this guide will walk you through the process of accessing and interpreting usage information.
In this article
- Overview
- Viewing Specific Billing Usage
- Interpreting Usage Data
- Frequently Asked Questions (FAQ)
Overview
Understanding your billing usage is crucial for effective account management. FastField offers a detailed breakdown of your usage across various aspects, helping you stay informed about your subscription.
Viewing Specific Billing Usage
Follow these steps to access specific billing usage details:
- Log in to the FastField Portal.
- Go to Account > Company Billing.
- Under the Direct Billing tab, locate the specific billing period you wish to view. This could include the current billing cycle or past cycles. Then, select Actions > Usage.
- You can now view the usage for this billing period, categorized into specific areas, such as form submissions, storage, user licenses, and any additional features or add-ons you may have subscribed to.
Interpreting Usage Data
- Form Submissions: Check the number of form submissions within the selected billing period. This indicates how extensively your forms are being utilized.
- Storage: Review the storage usage to ensure you are within the allocated limits. This includes attachments and media files associated with your forms.
- User Licenses: Verify the number of user licenses in use during the billing period. Ensure that your subscription aligns with the number of active users.
- Feature Add-ons: If you have subscribed to additional features or add-ons, confirm their usage to optimize your subscription.
Frequently Asked Questions (FAQ)
Q: How often is billing usage updated?
A: Billing usage details are typically updated in real time or with a minimal delay. Check the portal regularly for the most accurate information.
Q: What should I do if I exceed usage limits?
A: If you exceed usage limits, consider upgrading your subscription or optimizing your usage to align with your current plan.
Q: What do I do if I have a question?
A: FastField may provide alerts or notifications when you are approaching or exceeding certain usage limits. Check your account settings for notification preferences.