You can now download your Photos, Videos, and Audio recordings to your desktop in a zip file.
1. Go to the Query / Export Data link
2. Find the Form and Submission that you would like to download the media from
3. Click on the drop down button to the right of the submission
4. On the bottom of the drop down list there are downloading options to choose from
Once you have selected an option, you will be emailed a link to download your zip file