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Installing the FastField Mobile Application

 

 

Installing the FastField Mobile Application

The FastField app is what you and your users will use to complete and submit forms. The app works on both Android and IOS (Apple) devices.

During the setup of your account, you should have received an email with links to install the application. If you no longer have this email, you can find the links on the home page of FastField Administration portal.

App Installation Requirements

Platform Operating System
IOS IOS 7.0 or greater
Android Android 4.0 or greater

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IOS Installation

To install FastField on your IOS device, tap the installation link provided to you via email while on your mobile device. If you no longer have the link, please request this from your account administrator.

A web page similar to the following will appear:

IOS install page

Tap the "Tap Here to Install" link to initial the download and installation.

The installation process may take a minute or so two to complete. Once the installation is complete, the FastField icon will appear on your device's app menu.

If you do not see this icon, please search through your app pages as it may have been installed on a different page. You can also search for the app by typing "FastField" in the search field.

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In IOS 8 and greater you will be prompted to trust the App as shown in the image below. Tap the Trust button and the app will launch:

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Android Installation

1. Modifying Permissions to allow installation of the FastField App

Open the Settings application and navigate to Security.
(on some devices, you may need to navigate to Applications)

Locate the Unknown sources option.

Android unknown sources

If Unknown sources is already checked, you can skip this step.

If unchecked, tap the checkbox and then tap OK on the confirmation popup.

2. Installing the App

To install FastField on your Android device, tap the installation link provided to you via email while on your mobile device. If you no longer have the link, please request this from your account administrator.

Tapping the link from your device will initiate the download of the FastField.apk file to your downloads folder. This process may take a minute or so two to complete.

Once the APK file has finished downloading, go to your downloads folder and tap the APK file. You will be presented with a screen similar to the following:

Tap the Install button to continue. Once the application is installed, open the App and login with your credentials.

Troubleshooting Installation Problems

If the application did not install completely on your device, please confirm the following:

  1. You have a valid Internet connection
  2. Your device meets the minimum requirements specified above
Have more questions? Submit a request

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